Our Services - HR System Optimization

HRIS Optimisation & HRIS Managed Services

Remove daily friction and add capacity. We fix workflows, reset permissions, and operate your HRIS under clear SLAs so HR, Payroll, and IT deliver faster with fewer errors.

Workflow automation and approval clean up
Permissions and role design aligned to audit
Admin as a Service with SLA support
Backlog remediation and safe releases
Data quality rules and error prevention
Playbooks, training, and adoption tracking

Get an optimisation plan

Request your 90 day plan

Share pain points, volumes, and targets. We will return a scoped plan within 24 hours.

HRIS optimisation that improves speed, control, and adoption.

HRIS optimisation is the ongoing improvement of workflows, data quality, and security so your platform runs clean and fast. An HRIS managed service adds dependable capacity with SLA support, backlog remediation, and change control. The pay off is fewer tickets, quicker cycle times, and stronger audit outcomes. We simplify handoffs, automate routine steps, and right size permissions. Your teams spend more time on people decisions and less time fixing system noise.

Workflow Automation & UX

We map real user journeys and remove clicks. Approvals, notifications, and escalations are simplified and timed. Routine HR tasks shift from manual to automated, with clear handoffs across HR, Payroll, and IT. Small UX changes reduce ticket volume and speed outcomes. This HRIS optimisation streamlines the day to day while keeping controls intact.

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Permissions & Security Model

Right access reduces risk. We redesign roles around duties, not history, and apply least privilege with time bound elevation. Changes are documented and reviewed. This keeps audits simple and onboarding fast. As part of our HRIS managed service, we maintain the model so it stays clean as teams and structures change.

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Admin As A Service

Your team keeps strategy, we run the admin. Our HRIS managed service covers configuration updates, user maintenance, minor enhancements, and reporting under SLAs. Requests are triaged, delivered, and reported weekly. Leaders get predictable service, burst capacity in busy periods, and one queue where work does not get lost.

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Backlog Remediation & Releases

Old tickets drain energy. We sort the backlog into quick wins, fixes, and small projects with a definition of done. Releases are batched, tested, and communicated. This cadence clears noise and makes future change easier to ship without risking stability. HRIS optimisation becomes a steady habit, not a one off push.

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Data Quality & Monitoring

Trust comes from clean data. We add rules for codes, dates, and hierarchies, automate checks, and fix root causes. Dashboards show data quality trends and SLA hit rates. With quality gates in the flow, errors drop and board reporting stabilises. This protects confidence in every cycle.

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Cut tickets, lift speed

Get a 90 day HRIS optimisation plan and a managed service model sized to your volumes, SLAs, and budget.

Request a plan

Assess and Stabilise

We run a rapid health check, prioritise high impact fixes, and stabilise key workflows. HRIS optimisation targets workflow automation, permissions, and data checks. The HRIS managed service then takes on admin with SLA support while backlog remediation begins, so value lands quickly and safely.

What We Offer:

30 day health check and action plan
Workflow repair and UX simplification
Permissions clean up and role redesign
Data quality rules and monitoring
Admin queue setup with SLA support

Start your health check

Run and Improve

We operate your admin queue, clear the backlog, and deliver small enhancements in safe releases. HRIS optimisation continues with workflow automation, permissions tuning, and reporting. The HRIS managed service shares weekly metrics so leaders see volume, SLA performance, and value delivered.

What We Offer:

Admin as a Service with SLAs
Backlog remediation and quick wins
Release management and change control
Training guides and enablement
Monthly optimisation roadmap

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Our Process

Quick Scan

Review workflows, permissions, and data to surface fast wins and clear risks.

Stabilise Core

Fix approvals, tidy roles, add checks, and reduce ticket volume quickly.

Run SLAs

Operate the admin queue with clear SLAs and weekly reporting.

Improve Monthly

Batch small changes into safe releases and track outcomes.

Why choose Us?

We blend product thinking with operations discipline. You get fewer tickets, faster cycles, tighter controls, and a service model that scales with demand and budget.

Outcome First

We prioritise changes that cut effort and error where it hurts most.

Safe Speed

Small, tested releases move faster without risking stability.

Clear SLAs

Simple targets and reporting keep everyone aligned and honest.

UK Context

Security, privacy, and audit handled with UK experience.

Frequently asked questions

About Our HR System Optimization Services

What is HRIS optimisation and how does it help?

HRIS optimisation improves workflows, data quality, and security so the system runs faster and cleaner. It cuts tickets, shortens cycle times, and supports audit. Most teams see meaningful gains in the first month.

What is included in an HRIS managed service?

A dedicated admin queue with SLA support. We handle configuration, user changes, small enhancements, and fixes while your team focuses on projects and stakeholders.

How fast can we start?

After a short health check we begin with high impact fixes and set up the admin queue. The first improvements ship in weeks, not months.

What is included in a cutover plan?

Yes. We triage the backlog, convert items into clear tasks, and deliver them in small releases. This makes change predictable and reduces noise.

Do you handle permissions and security?

We redesign roles, remove excess access, add time bound elevation, and document changes. This strengthens controls and speeds audits.

How do you approach workflow automation?

We map steps, remove handoffs, and automate approvals and notifications. Changes are tested, documented, and rolled out with short guides to reduce tickets.

What metrics do you report under SLAs?

Volume by request type, SLA hit rate, open vs closed items, first response times, and trend lines. Clear numbers show where to invest nex

Can you work with our internal PM and vendors?

Yes. We align with your PM, vendors, and IT so changes move under one plan with clear roles, owners, and release windows.

How do you protect data privacy?

Role based access, masked test data, and change logs. We align to GDPR and keep evidence ready for audit reviews.

What platforms do you support?

We work across leading HRIS and payroll platforms. The HRIS managed service adapts to your stack, with tool specific playbooks.

Do you offer out of hours support?

Yes. We can add extended or peak period coverage in the SLA so payroll and hiring cycles stay on track.

How do you ensure improvements stick?

We pair fixes with playbooks, training, and adoption checks. Dashboards show ticket trends and data quality so gains are visible and durable.

Can you help with reporting and analytics?

We stabilise source data and automate feeder exports. This lifts reporting quality and supports KPI packs without manual wrangling.

What does a 90 day plan include?

A prioritised backlog, release calendar, SLA targets, and measurable outcomes. It shows exactly what will change, when, and how value is tracked.

What outcomes should we expect?

Fewer tickets, faster cycle times, reduced access risk, and systems that users trust. HRIS optimisation and HRIS managed service turn chaos into a calm, predictable flow.